WP GROW

FAQs

Why is There a 3-Month Minimum for Monthly Plans?

Our business goal is to help bloggers grow and build our reputation for doing so. This just isn’t possible with a short turnover. We want to focus on each client and provide long-term value so that we can grow together.

On top of this, there is a lot of upfront work and research that needs to be done for each new client, which is another reason why we only offer 3-month minimum plans.

If you need to cancel, you will still be required to pay the whole 3 months.

How often do you update?

We run weekly checks for updating plugins. In rare cases, we will immediately update a plugin if there is a security or compatibility issue.

For certain plugins and WordPress core updates, we may hold off momentarily to avoid compatibility hiccups, ensuring a smooth operation of your site.

What qualifies as quick support work?

The quick support is for small technical tasks that should take no longer than 20 minutes. This includes tasks like:

This doesn’t include longer tasks like:

If you are unsure, please reach out to support.

Can I receive one-off support without subscribing to a plan?

We’re focused on sustained customer growth, which isn’t achievable with one-time fixes. Therefore, we don’t provide one-off support services. However imarkinteractive has an excellent reputation for this service. 

Whats included in the premium plugins?

We use some of WordPress’s best plugins for your site.

If you currently have a pre-existing subscription, you can save the money and use ours. The currently available list is as follows:

• WP Rocket
• Imagify
• WP Recipe Maker Premium
• Rank Maths Pro

If we have multiple clients using the same Premium plugins, we will look to also add those to our list.

Can I upgrade my service?

Absolutely! Upgrades are available at any stage. To do so, simply contact our support team, and we’ll guide you through the process.

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